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Claims Management

Claims Management is one of our core services. Our wide experience encompasses many specialist industries including marine, energy, aviation, engineering and environmental.

Within these areas, our integrated adjustment service covers all insurance aspects, whether a major incident involving property damage and business interruption, or an environmental catastrophe producing multiple third-party claims. We are adept at achieving solutions to complex and sensitive claim situations and the challenges presented by new developments and technologies.

Our experience and expertise enable us to manage your entire claim process, achieving a successful resolution. Our professionals are drawn from a variety of backgrounds, including marine, engineering, and legal, and they work in tandem with our insurance specialists. Added to their technical qualifications, our consultants have in-depth insurance knowledge of our specialised markets. When we select the best team to suit your claim, we take into account, not only the technical considerations, but also geography, culture and language.

Disputes & Litigation

Dealing with all aspects relating to admiralty law and carriage of goods, our shipping expertise covers not only disputes – litigation, arbitration or mediation – but also non-contentious, bespoke commercial agreements.

The areas we cover include:

  • charter party disputes and cargo claims
  • ship sale & purchase
  • collisions and groundings
  • salvage and towage
  • personal injury and death
  • heavy weather claims
  • ship arrest and release
  • pollution and casualty investigation

P&I Correspondents

Vassallo Associates is the designated correspondent in Malta for P&I Clubs. Our unit of specialist consultants has built a solid reputation for its expertise across all aspects of shipping casualty work, and regularly receives instructions from P&I Clubs, Hull & Machinery Insurers, ship owners and operators. We provide unparalleled local expertise, dealing with all instances of:

  • Cargo damage or loss
  • Damage to fixed and floating objects
  • Diversions and deviations
  • Fines and criminal investigations
  • Fires and explosions
  • Collisions, grounding and salvage
  • Persons overboard or missing
  • Personal injury, crew illness and death
  • Pollution
  • Refugees and stowaways
  • Stevedore damage or other damage caused by third parties
  • Structural failures, including loss of propulsion or steerage
  • Towage and damage caused to or by a tug
  • Violent acts, piracy, robbery and others

All members of the unit are highly experienced at conducting on-site casualty investigations, obtaining and preserving evidence, and working with regulatory authorities.

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